Subject to the terms and conditions of this warranty, Emtek® extends a lifetime limited mechanical warranty to the original consumer user (“Original User”) of our CF Mechanism by Emtek® brand product (“Product”) against defects in material and workmanship, as long as the Original User occupies the residential premises upon which the Product was originally installed.
What Emtek® will do: Upon return of the defective Product to Emtek®, Emtek®’s sole obligation, at its option, is to either repair or replace the Product, or refund the original purchase price in exchange for the Product.
Original User: This warranty only applies to the Original User of Products. This warranty is not transferable.
WHAT IS NOT COVERED: THE FOLLOWING COSTS, EXPENSES AND DAMAGES ARE NOT COVERED BY THE PROVISIONS OF THIS LIMITED WARRANTY: (I) LABOR COSTS INCLUDING, BUT NOT LIMITED TO, SUCH COSTS AS THE REMOVAL AND REINSTALLATION OF PRODUCT; (II) SHIPPING AND FREIGHT EXPENSES REQUIRED TO RETURN PRODUCT TO Emtek®; AND (III) ANY OTHER INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL AND/OR PUNITIVE DAMAGES, WHETHER BASED ON CONTRACT, WARRANTY, TORT (INCLUDING, BUT NOT LIMITED TO, STRICT LIABILITY OR NEGLIGENCE), PATENT INFRINGEMENT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some local laws do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives specific legal rights and a buyer may also have other rights which may vary from state to state.
THE PROVISIONS OF THIS WARRANTY DO NOT APPLY TO PRODUCTS: (I) USED IN COMMERCIAL APPLICATIONS; (II) USED IN COMMON AREA APPLICATIONS; (III) USED FOR PURPOSES FOR WHICH THEY ARE NOT DESIGNED OR INTENDED; (IV) WHICH HAVE BEEN SUBJECTED TO ALTERATION, ABUSE, MISUSE, NEGLIGENCE OR ACCIDENT; (V) WHICH HAVE BEEN IMPROPERLY STORED, INSTALLED, MAINTAINED OR OPERATED; (VI) WHICH HAVE BEEN USED IN VIOLATION OF WRITTEN INSTRUCTIONS PROVIDED BY Emtek®; (VII) WHICH HAVE BEEN SUBJECTED TO IMPROPER TEMPERATURE, HUMIDITY OR OTHER ENVIRONMENTAL CONDITIONS; OR (VIII) WHICH, BASED ON Emtek®’S EXAMINATION, DO NOT DISCLOSE TO Emtek®’S SATISFACTION NON-CONFORMANCE TO THE WARRANTY. Additionally, this warranty DOES NOT COVER scratches, abrasions, or deterioration due to the use of paints, solvents or other chemicals.
Finish Warranty: For information regarding Emtek®’s Finish Warranty, please see the Limited Warranty information located at the back of the Emtek® Door Hardware Price Book.
Warranty claims: For warranty service and shipping instructions contact Emtek® Products, Inc. at: 15250 E. Stafford Street, City of Industry, CA 91744, Tel: (626) 961-0413.